Associate, Support Operations

Capital One

Richmond, United States
$81,700 - $93,300 py
On-site
It incident management
Change management
Problem management
Capital One is seeking an Associate for their Support Operations team in Richmond, focusing on technology support for their enterprise workforce. The role involves managing IT incidents, changes, and problems, as well as knowledge and endpoint management

Job Summary

  • This role focuses on providing comprehensive technology support operations for a geographically dispersed enterprise workforce.
  • Responsibilities include managing IT incidents, changes, problems, knowledge bases, endpoints, and business controls.
  • The position ensures operational stability and efficiency across the organization's technology infrastructure.

Matching Summary

Match Score: 85

Capital One is seeking an Associate for their Support Operations team in Richmond, focusing on technology support for their enterprise workforce. The role involves managing IT incidents, changes, and problems, as well as knowledge and endpoint management.

Salary

$81,700 - $93,300

Skills & Requirements

Must-have

  • IT incident Management
  • change management
  • problem management
  • knowledge management
  • endpoint management
  • business controls

Nice-to-have

  • geographically dispersed workforce experience
  • enterprise technology environment
  • collaborative team culture

Work Rights

Not specified

Tailored Resume

Cover Letter