Customer Service Manager - Coles Supermarkets - Redcliffe

Coles Supermarkets Australia Pty Ltd

Redcliffe, AU
On-site
Fast-paced customer facing environment
Leadership, coaching, and development
Sales targets and cost control
Coles Supermarkets is seeking a Customer Service Manager for their Redcliffe location, responsible for overseeing the customer service department and ensuring a welcoming shopping experience. The ideal candidate should have previous leadership experience in a fast-paced environment, alongside a commitment to customer satisfaction and team development

Job Summary

  • As a Leader, you’ll see the impact of your work connecting to customers and the communities we serve.
  • Reporting to the Store Manager, you’ll have full accountability for the day-to-day running of the customer service department and front of store operations.
  • Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases.

Matching Summary

Match Score: 85

Coles Supermarkets is seeking a Customer Service Manager for their Redcliffe location, responsible for overseeing the customer service department and ensuring a welcoming shopping experience. The ideal candidate should have previous leadership experience in a fast-paced environment, alongside a commitment to customer satisfaction and team development.

Skills & Requirements

Must-have

  • Fast-paced customer facing environment
  • Leadership, coaching, and development
  • Sales targets and cost control
  • Rostering requirements
  • Maintain excellent service standards
  • Customer obsessed

Nice-to-have

  • One team culture
  • Team member wellbeing focus

Key Requirements

  • Previous fast-paced customer facing experience
  • Proven leadership experience
  • Full-time employment

Work Rights

Not specified

Tailored Resume

Cover Letter