Field Service Technician Ii

Allegion Corp

Central Indiana, US
Not specified; not specified; health, dental, visi...
Not specified in the job description.
2-5 years experience in manufacturing and office environments
Microsoft windows and osx operating systems expertise
Pc hardware troubleshooting with dell equipment
Allegion Corp is seeking a Field Service Technician II in Central Indiana, responsible for providing advanced technical support in both office and manufacturing environments. The role requires strong problem-solving skills and familiarity with various operating systems and IT infrastructure, with a focus on security and operational excellence. ###

Job Summary

  • The role involves providing advanced technical support and resolutions at a 2nd level to exceed end-user expectations per Service Level Agreement metrics.
  • Candidates will be responsible for installing technology hardware and software while performing root cause analysis to eliminate recurring incidents.
  • Allegion offers a 401K plan with a 6% company match and no vesting period, along with generous paid time off to promote work-life balance.

Matching Summary

Match Score: 85

Allegion Corp is seeking a Field Service Technician II in Central Indiana, responsible for providing advanced technical support in both office and manufacturing environments. The role requires strong problem-solving skills and familiarity with various operating systems and IT infrastructure, with a focus on security and operational excellence. ###

Salary

Not specified; Not specified; Health, dental, vision insurance; 401K with 6% match; Tuition Reimbursement

Skills & Requirements

Must-have

  • 2-5 years experience in manufacturing and office environments
  • Microsoft Windows and OSX operating systems expertise
  • PC hardware troubleshooting with Dell equipment
  • Strong verbal and written communication skills
  • ITIL procedures and cybersecurity policy knowledge

Nice-to-have

  • Experience supporting label, laser, and multifunction printing
  • Knowledge of OT technologies like PLCs and SCADA
  • Familiarity with handheld scanners
  • Experience with security tools like Fortinet or CrowdStrike
  • CompTIA Network+ or Security+ certification

Key Requirements

  • Minimum 2-5 years work experience
  • High school diploma or equivalent required
  • Must be legally authorized to work in the United States

Work Rights

Must be legally authorized to be employed in the United States

Tailored Resume

Cover Letter