Manager, Technical Project Implementation Team

First5association

Hybrid (flex work with at least 50% time in-office per quarter)
Technical project manager/implementation manager experience
Saas product implementation experience
Software delivery environment experience
First5association, a Fortune 500 company and leading AI platform, is seeking a Manager for its Technical Project Implementation Team. The ideal candidate will have a background in SaaS implementation and team leadership while thriving in a collaborative and flexible work environment

Job Summary

  • We’re looking for a Manager for the Technical Project Implementation Team to join our growing Professional Services Team and to play a key role in managing clients and helping onboard new clients.
  • The Implementation Team Lead oversees members of the team in order to help organize and prioritize work assignments, assist on client calls when needed, develop and update processes, and help manage escalated clients.
  • Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care.

Matching Summary

Match Score: 85

First5association, a Fortune 500 company and leading AI platform, is seeking a Manager for its Technical Project Implementation Team. The ideal candidate will have a background in SaaS implementation and team leadership while thriving in a collaborative and flexible work environment.

Skills & Requirements

Must-have

  • Technical Project Manager/Implementation Manager experience
  • SAAS product implementation experience
  • Software Delivery environment experience
  • Enterprise client SAAS company experience
  • Client issue resolution and escalations
  • Process-focused problem-solving ability

Nice-to-have

  • Curious minds and courageous collaborators
  • Sun-drenched optimism and drive
  • Good understanding of current IT standards
  • Familiarity with SQL/NoSQL databases
  • Industry knowledge of HR Tech

Key Requirements

  • +3 years experience as a team lead
  • +4 years hands-on SAAS implementation experience
  • Experience in a SAAS company selling to enterprise clients globally
  • Ability to interact professionally with diverse stakeholders
  • Strong analytical skills required

Work Rights

Not specified

Tailored Resume

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