Ces Specialist - Mining

Michelin Group

Not specified
Field usage performance studies
Technical customer support
Market surveillance and risk analysis
Michelin Group is seeking a CES Specialist for the Mining sector, responsible for capturing product performance data, providing technical support, and managing customer claims. The role emphasizes customer-centricity and requires fieldwork to enhance product offerings and monitor market conditions

Job Summary

  • The role involves collecting on-field performance data to improve product offerings and identify potential risks.
  • The specialist provides technical advice and training to customers and sales teams to maximize product value.
  • Responsibilities include monitoring market conditions against competitors and managing customer claims with a focus on protection.

Matching Summary

Match Score: 75

Michelin Group is seeking a CES Specialist for the Mining sector, responsible for capturing product performance data, providing technical support, and managing customer claims. The role emphasizes customer-centricity and requires fieldwork to enhance product offerings and monitor market conditions.

Skills & Requirements

Must-have

  • field usage performance studies
  • technical customer support
  • market surveillance and risk analysis
  • customer claim management
  • fleet survey organization

Nice-to-have

  • product liability delegation experience
  • sales force training capabilities
  • new technology risk management
  • commercial product launch events

Key Requirements

  • Experience in field performance studies
  • Technical expertise in tire products
  • Ability to manage customer disputes

Work Rights

Not specified

Tailored Resume

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