Customer Banking Specialist - Eden (12 Month Contract)
Bonneville Bank
Eden, , Australia
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Build personal connections with customers
Assist customers with technology
Respond to transactional needs
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Bonneville Bank is seeking a part-time Customer Banking Specialist for a 12-month contract at their Eden branch. The role involves building customer relationships, providing personalized banking solutions, and ensuring a high level of customer satisfaction.
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Job Summary
In this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.
Your understanding of your customers and the Bank’s offerings means you always know the right specialist to refer customers to for their more complex needs.
We are looking for a Customer Banking Specialist to join our Eden branch on a part time, 12 month basis!
Matching Summary
Match Score: 75
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Bonneville Bank is seeking a part-time Customer Banking Specialist for a 12-month contract at their Eden branch. The role involves building customer relationships, providing personalized banking solutions, and ensuring a high level of customer satisfaction.
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Skills & Requirements
Must-have
Build personal connections with customers
Assist customers with technology
Respond to transactional needs
Complete financial health checks
Process loan and credit card applications
Proactively call customers
Adhere to bank processes and procedures
Engage in community events
Nice-to-have
Passion for service excellence
Comfortable working independently
See the big picture for customers
Holistic solutions
Genuine passion for the customer
Key Requirements
Ability to ask the right questions and find the right solutions
Act with integrity
Place the customer at the centre of everything you do
Ability to work in a busy, commercial and driven retail environment