Customer Support Associate, Bilingual - Greek (starlink)

SpaceX

Bastrop, TX, United States
On-site
Fluent in english and greek
1+ years front-line customer support experience
High school diploma or equivalency certificate
SpaceX is seeking a bilingual Customer Support Associate to serve as the face of Starlink for Greek-speaking customers

Job Summary

  • SpaceX is seeking a bilingual Customer Support Associate to serve as the face of Starlink for Greek-speaking customers.
  • The role involves triaging, troubleshooting, and resolving customer issues across multiple channels while advocating for their success.
  • Candidates must be available to work scheduled shifts including holidays and overtime hours in a non-remote position.

Matching Summary

SpaceX is seeking a bilingual Customer Support Associate to serve as the face of Starlink for Greek-speaking customers.

Skills & Requirements

Must-have

  • Fluent in English and Greek
  • 1+ years front-line customer support experience
  • High school diploma or equivalency certificate
  • Willingness to work weekend and night shifts
  • Relocation to Bastrop, TX required

Nice-to-have

  • Strong problem-solving and sleuthing skills
  • Experience with networking and hardware troubleshooting
  • Background in analytics or service design
  • Start-up or high-growth environment experience
  • Ability to distill complex concepts simply

Key Requirements

  • US Citizenship or eligible immigration status per ITAR regulations
  • High school diploma or equivalency certificate
  • 1+ years of front-line customer support experience
  • Fluency in both English and Greek languages
  • Availability for 10-hour shifts including weekends and nights

Work Rights

Must be US citizen, permanent resident, refugee, or asylee per ITAR

Tailored Resume

Cover Letter