Customer Service Officer- UP$3500 (Gov Healthcare, Central) #HCY

RECRUIT EXPRESS PTE LTD

Singapore
Up to $3,500 pm
Not specified (assumed to be on-site based on the nature of the role).
3-4 years healthcare or service experience
Diploma in any discipline required
24/7 on-call rotation availability
This job posting is for a Customer Service Officer position at Recruit Express Pte Ltd in Singapore, offering a salary of up to $3,500. The role involves ensuring accurate patient information management, coordinating appointments, and providing high-quality service to patients and stakeholders in the healthcare sector

Job Summary

  • The role involves ensuring patient information is updated accurately and supporting all enquiries from private patients and stakeholders.
  • Candidates must be available for on-rotation 24/7 duties and possess at least 3-4 years of frontline experience in healthcare or service industries.
  • The position requires coordinating appointments, managing admissions, and acting as the primary point of contact for patients, doctors, and internal teams.

Matching Summary

Match Score: 75

This job posting is for a Customer Service Officer position at Recruit Express Pte Ltd in Singapore, offering a salary of up to $3,500. The role involves ensuring accurate patient information management, coordinating appointments, and providing high-quality service to patients and stakeholders in the healthcare sector.

Salary

Up to $3500 per month

Skills & Requirements

Must-have

  • 3-4 years healthcare or service experience
  • Diploma in any discipline required
  • 24/7 on-call rotation availability
  • Frontline customer-facing role experience
  • Strong listening and probing skills

Nice-to-have

  • Experience handling VIP/VVIP patients
  • Tactful complaint resolution abilities
  • Ability to coordinate air evacuations
  • Go-the-extra-mile service mindset

Key Requirements

  • Minimum Diploma in any discipline
  • At least 3-4 years working experience
  • Availability for 24/7 on-call rotation

Work Rights

Not specified

Tailored Resume

Cover Letter