German Speaking Client Services Representative

Interactive Brokers Group, Inc.

Budapest, Hungary
Discretionary annual bonus (cash + stock); not spe...
On-site
Fluent english and german language skills
Troubleshooting complex client service issues
Understanding of stocks, options, futures, and fx
The role involves resolving routine and complex client service issues regarding trading platforms, account administration, and financial products

Job Summary

  • The role involves resolving routine and complex client service issues regarding trading platforms, account administration, and financial products.
  • Candidates must possess a general understanding of various financial instruments including stocks, securities options, futures, and foreign exchange.
  • The company offers a hybrid work model with one day of home office per week, private healthcare, and a subsidized recreational pass.

Matching Summary

The role involves resolving routine and complex client service issues regarding trading platforms, account administration, and financial products.

Salary

Discretionary annual bonus (cash and stock); Not specified; Private healthcare insurance; Subsidized recreational pass; Daily food allowance; Monthly BKK pass

Skills & Requirements

Must-have

  • Fluent English and German language skills
  • Troubleshooting complex client service issues
  • Understanding of stocks, options, futures, and FX
  • Experience with Trader Workstation platforms

Nice-to-have

  • Ability to identify technology-based improvements
  • Professional demeanor for experienced clientele
  • Collaboration with international divisions

Key Requirements

  • Bachelor's degree in finance or related field
  • 2-3 years of client services experience
  • EU passport or qualifying work permit for Hungary

Work Rights

Must have EU passport or qualifying work permit/residency

Tailored Resume

Cover Letter