As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers
Job Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
As Concierge for the Rhodes Shopping Centre Branch Branch of CommBank, you’ll be the face of CommBank & the first person customers speak with to assist them.
You’ll be part of a community that’ll support you professionally and personally, every step of the way.
Matching Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
Skills & Requirements
Must-have
Exceptional customer service delivery
Assist customers with banking needs
Guide customers to appropriate channels
Demonstrate in-branch technology
Maintain approachable professional demeanor
Nice-to-have
Build personal connections with customers
Enhance customer banking experience
Improve financial wellbeing of customers
Support for Aboriginal and/or Torres Strait Islander Peoples
Key Requirements
Proven track record of delivering exceptional customer service