Child Support Specialist - Establishment

recruit.jefferson.edu

Jefferson County, CO, US
Base: $26.00 – $28.00 usd hourly; bonus/equity: no...
Hybrid
Comprehensive case management
High-volume customer service
Critical thinking and problem solving
The Child Support Specialist - Establishment utilizes critical thinking to establish, modify, enforce, and collect Child Support obligations by making decisions for an optimal outcome for each individual case while following Colorado and Federal guidelines

Job Summary

  • The Child Support Specialist - Establishment utilizes critical thinking to establish, modify, enforce, and collect Child Support obligations by making decisions for an optimal outcome for each individual case while following Colorado and Federal guidelines.
  • Jefferson County offers a generous benefits package that supports your personal and professional life including medical, dental, vision insurance, paid time off, retirement matching, wellness programs, and tuition reimbursement.
  • This position generally operates on either a four-day work week or a five-day work week and is hybrid with some in-office work required for trainings and staff meetings.

Matching Summary

The Child Support Specialist - Establishment utilizes critical thinking to establish, modify, enforce, and collect Child Support obligations by making decisions for an optimal outcome for each individual case while following Colorado and Federal guidelines.

Salary

Base: $26.00 – $28.00 USD hourly; Bonus/Equity: Not specified; Benefits: Standard benefits including dental, medical, vision insurance, paid time off, retirement matching, wellness programs, tuition reimbursement

Skills & Requirements

Must-have

  • Comprehensive case management
  • High-volume customer service
  • Critical thinking and problem solving
  • Use of complex computer systems
  • Child support and paternity order establishment
  • Caseload management of 200-225 cases

Nice-to-have

  • Bilingual in Spanish
  • Ability to navigate family circumstances
  • Strong organizational and time management skills
  • Adapt communication to audience knowledge
  • Collaborate with other departments and agencies

Key Requirements

  • High School Diploma or equivalent
  • 3 years comprehensive case management experience
  • Experience in high-volume customer service
  • Valid Colorado driver’s license within 30 days of hire
  • Preferential consideration for child support experience

Work Rights

Valid Colorado driver’s license required within 30 days of hire

Tailored Resume

Cover Letter