Customer Banking Specialist - Goondiwindi

CommBank

Goondiwindi, Queensland, Australia
Part-time (27.5 hours per week, monday to friday, 8:45 am - 2:45 pm)
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
CommBank is seeking a part-time Customer Banking Specialist for their Goondiwindi branch to provide exceptional banking experiences to customers. The role involves engaging with customers on their banking needs, problem-solving, and supporting financial wellbeing through education and technology

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • You’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • You will be joining one of our Multi-Channel Branches where you will assist customers face to face and via telephone or other digital channels.

Matching Summary

Match Score: 85

CommBank is seeking a part-time Customer Banking Specialist for their Goondiwindi branch to provide exceptional banking experiences to customers. The role involves engaging with customers on their banking needs, problem-solving, and supporting financial wellbeing through education and technology.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Demonstrate in-branch technology
  • Problem solve and provide solutions
  • Champion processes and procedures

Nice-to-have

  • Experience in Financial Services
  • Experience in Retail or Hospitality
  • Articulate financial terms clearly
  • Act with integrity
  • Place customer at the centre
  • See the big picture for customers

Key Requirements

  • Proven experience delivering exceptional Customer Service
  • Excellent communication skills
  • Ability to ask the right questions
  • Ability to work in a busy retail environment
  • Genuine interest in building a career with CommBank

Work Rights

Not specified

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