Manager Customer Insights & Data Analytics

Ryder System

Multiple Locations
Base: $130,000.00 - $140,000.00; bonus/equity: ann...
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Analyze customer usage data
Identify sales and expansion opportunities
Communicate with business stakeholders
** Ryder System is seeking a Manager of Customer Insights & Data Analytics to analyze customer usage data and identify sales and expansion opportunities. The role involves collaboration with stakeholders, technical teams, and data management to develop actionable insights that drive business performance. **

Job Summary

  • The Customer Insights & Data Analytics Manager plays a pivotal role in analyzing customer usage data for Ryder's products to identify sales and expansion opportunities.
  • They develop plans for data ingestion utilizing IT resources and ensure that the ingested data meets the needs of the marketing team or identifies and recommends process improvements.
  • Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Matching Summary

Match Score: 75

** Ryder System is seeking a Manager of Customer Insights & Data Analytics to analyze customer usage data and identify sales and expansion opportunities. The role involves collaboration with stakeholders, technical teams, and data management to develop actionable insights that drive business performance. **

Salary

Base: $130,000.00 - $140,000.00; Bonus/Equity: Annual bonus, commission, and/or long-term incentive plan; Benefits: Comprehensive health and welfare benefits, paid time off, 401(k)

Skills & Requirements

Must-have

  • Analyze customer usage data
  • Identify sales and expansion opportunities
  • Communicate with business stakeholders
  • Develop plans for data ingestion
  • Turn raw data into actionable insights
  • Develop data infrastructure
  • Advanced SQL query writing
  • Familiarity with Python, PowerBI, R, DataBricks

Nice-to-have

  • Strong sense of urgency
  • Highly organized
  • Excellent time management skills
  • Problem-solving skills
  • Business acumen
  • Innovation management
  • Professional relationships across organization

Key Requirements

  • Bachelor's degree in engineering, Economics, Finance, Statistics or Computer Science
  • 8 years or more in big-data data analyst
  • 8 years or more working experience with Excel, SQL, R/, SAS/other Statistical Packages
  • Customer experience insights methods, analytics, tools, and practices. Advanced

Work Rights

Not specified

Tailored Resume

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