Your Work Shapes the World at Caterpillar Inc. when you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other
Job Summary
Your Work Shapes the World at Caterpillar Inc. when you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.
We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities.
If you are looking for personal and professional growth, in a company with an inclusive culture, which seeks equity, respects differences and believes in people's potential, this is the right place.
Matching Summary
Your Work Shapes the World at Caterpillar Inc. when you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.
Skills & Requirements
Must-have
MineStar hardware and software troubleshooting
Standard support processes and ticketing systems
Verbal and written communication with customers
Hotline coverage for MineStar product family
Incident management and root cause analysis
First-call technical support for enterprise applications
Nice-to-have
Personal and professional growth
Inclusive culture
Equity and respect for differences
Belief in people's potential
Key Requirements
Bachelor's degree
Advanced English level
Call center or helpdesk experience
Windows Server VM knowledge and experience
Experience with Oracle, SQL Server, TCP/IP networking