System & Process Lead

Manulife

Dist.7, ,
Hybrid
Daily claims assessment
Process review and standardization
Continuous improvement initiatives
Manulife is seeking a System & Process Lead to oversee daily claims assessment and lead process improvement initiatives within their MR claims operations. The ideal candidate will have substantial experience in claims assessment, process review, and strong analytical skills, while enjoying benefits in a flexible and inclusive work environment

Job Summary

  • Perform daily assessment of healthcare reimbursement (MR) claims, ensuring accuracy, policy compliance, and correct benefit application.
  • Review end-to-end claims handling processes including intake, assessment, approval, and closure.
  • Act as a key contact point between Claims Operations, IT, Project teams, and vendors for process-related topics.

Matching Summary

Match Score: 85

Manulife is seeking a System & Process Lead to oversee daily claims assessment and lead process improvement initiatives within their MR claims operations. The ideal candidate will have substantial experience in claims assessment, process review, and strong analytical skills, while enjoying benefits in a flexible and inclusive work environment.

Skills & Requirements

Must-have

  • Daily claims assessment
  • Process review and standardization
  • Continuous improvement initiatives
  • Claims handling processes
  • MS Excel and MS Office proficiency

Nice-to-have

  • Balancing operational delivery and improvement
  • Cross-functional collaboration
  • English proficiency for technical reading

Key Requirements

  • Proven experience in daily claims assessment
  • Solid understanding of MR claims workflows
  • Experience in process review and SOP development
  • Hands-on experience using claims processing systems

Work Rights

Not specified

Tailored Resume

Cover Letter