As a Floor Leader, you'll play a vital role in supporting the Store Management Team across all areas of the business, including driving sales and opening/closing the store
Job Summary
As a Floor Leader, you'll play a vital role in supporting the Store Management Team across all areas of the business, including driving sales and opening/closing the store.
Your day-to-day will be spent on the shop floor, where you'll lead and inspire a team of sales associates to achieve and surpass their goals.
Maintain a clean, organized, and visually appealing store to enhance the customer's shopping experience and drive sales.
Matching Summary
As a Floor Leader, you'll play a vital role in supporting the Store Management Team across all areas of the business, including driving sales and opening/closing the store.
Skills & Requirements
Must-have
driving sales and opening/closing the store
leading training sessions
exceptional customer experience
operational excellence
product demonstrations
brand values education
cash handling and store opening/closing
visuals and merchandising maintenance
Nice-to-have
fostering a culture of passion and positivity
making the world a better place one soap at a time
community engagement
teamwork and collaboration
Key Requirements
Minimum 1 year of experience in customer service and sales
Minimum 1 year of experience in cash handling and opening/closing procedures
Minimum 1 year of experience in supervisory experience involving coaching, feedback, and training
Minimum 1 year of experience in problem-solving issues related to customer service
Minimum 1 year of experience in a fast-paced team environment
Knowledge and passion for skincare, natural beauty, and ethical business