Leave Specialist

TrySparrow Com Inc

Remote
Base: $22.25 - $27.50 ph; bonus/equity: not specif...
Remote
Manage leave of absences start to finish
Maintain knowledge of leave policies
Communicate with third parties
Sparrow is seeking a Leave Specialist for a remote position to manage employee leave of absences from start to finish, ensuring compliance with various regulations while providing exceptional customer service. The ideal candidate should possess strong communication skills, a detail-oriented mindset, and experience in a client-facing role

Job Summary

  • As a Leave Specialist, you will be the primary contact for employees of companies we service and will manage a leave of absence from start to finish.
  • Maintain ongoing knowledge of State, Federal, and an array of Company leave policies, including FMLA and ADA, short-term and long-term disability plans.
  • Collect and share product feedback that you receive during customer interactions.

Matching Summary

Match Score: 85

Sparrow is seeking a Leave Specialist for a remote position to manage employee leave of absences from start to finish, ensuring compliance with various regulations while providing exceptional customer service. The ideal candidate should possess strong communication skills, a detail-oriented mindset, and experience in a client-facing role.

Salary

Base: $22.25 - $27.50 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Manage leave of absences start to finish
  • Maintain knowledge of leave policies
  • Communicate with third parties
  • Collaborate with stakeholders
  • Maintain internal records
  • Partner with payroll teams
  • File and manage claim filings

Nice-to-have

  • Strong collaboration and communication
  • Active listening and empathy
  • Adaptable to process improvements
  • Customer service skills
  • Collect and share product feedback
  • Provide and seek feedback

Key Requirements

  • 2+ years client-facing experience
  • Superior organization skills
  • Outstanding verbal and written communication
  • Learner's mindset
  • Trustworthy with confidential information

Work Rights

Not specified

Tailored Resume

Cover Letter