This role supports daily customer service operations by handling inquiries, processing orders, and coordinating with internal teams to ensure timely service delivery
Job Summary
This role supports daily customer service operations by handling inquiries, processing orders, and coordinating with internal teams to ensure timely service delivery.
The executive is responsible for monitoring customer accounts, checking stock availability, and managing delivery logistics including full load and LTL shipments.
Candidates must possess strong communication skills to liaise with warehouse teams, sales departments, and finance for order approvals and payment status updates.
Matching Summary
Match Score: 75
This role supports daily customer service operations by handling inquiries, processing orders, and coordinating with internal teams to ensure timely service delivery.
Skills & Requirements
Must-have
Handle incoming purchase orders
Process orders and arrange delivery
Monitor customer accounts for anomalies
Update reseller sales vs target data
Check stock availability and full load requirements
Nice-to-have
Positive work attitude and time management
Ability to work independently and as a team player
Strong sense of urgency and accountability
Willingness to learn new systems and tools
Key Requirements
Diploma or higher in Business Administration, Logistics, or related field
Proficient in Microsoft Office applications, particularly Excel and Word