OTC Transformation Lead (West)

MICHAEL PAGE (PERSONNEL) PTE. LTD.

Islandwide, Singapore
Not specified (assumed to be hybrid based on industry standards).
End-to-end order-to-cash process leadership
Retail industry b2b and b2c experience
Cross-functional business transformation delivery
The OTC Transformation Lead role at MICHAEL PAGE (PERSONNEL) PTE. LTD. involves leading the digital transformation of the Order-to-Cash (OTC) process in a prominent retail organization. The candidate will shape strategies, collaborate across departments, and drive improvements to enhance operational efficiency and customer experience

Job Summary

  • The role involves shaping the long-term vision, strategy, and roadmap for the end-to-end Order-to-Cash process.
  • Candidates will act as key decision makers for process changes while collaborating with Corporate Control and Internal Audit.
  • The successful applicant will lead digital transformation initiatives to drive improvements in customer experience and operational efficiency.

Matching Summary

Match Score: 85

The OTC Transformation Lead role at MICHAEL PAGE (PERSONNEL) PTE. LTD. involves leading the digital transformation of the Order-to-Cash (OTC) process in a prominent retail organization. The candidate will shape strategies, collaborate across departments, and drive improvements to enhance operational efficiency and customer experience.

Skills & Requirements

Must-have

  • End-to-end Order-to-Cash process leadership
  • Retail industry B2B and B2C experience
  • Cross-functional business transformation delivery
  • Internal controls and audit collaboration
  • KPI definition and performance monitoring

Nice-to-have

  • Strong organizational and analytical skills
  • Proactive approach to resolving discrepancies
  • Trusted partnership building across departments
  • Change management and user adoption expertise

Key Requirements

  • Degree in Accountancy
  • Minimum 10 years progressive experience
  • Experience in Accounts Receivable and Credit Collections
  • Shared Services or Business Process Management background

Work Rights

Not specified

Tailored Resume

Cover Letter