Customer Service Representative I

Watts

Fort Worth, Texas, US
Base: $17.35 - $21.90 ph; bonus/equity: not specif...
Fully remote
High school diploma or equivalent
One year customer service experience
Crm system proficiency
The role involves delivering excellent service to B2B and B2C clients by addressing inquiries and resolving concerns regarding water filtration products

Job Summary

  • The role involves delivering excellent service to B2B and B2C clients by addressing inquiries and resolving concerns regarding water filtration products.
  • Employees will educate customers on the importance of water quality and maintenance while managing orders and tracking shipments efficiently.
  • Watts offers comprehensive benefits including medical coverage, retirement plans, paid holidays, and professional development opportunities for permanent roles.

Matching Summary

The role involves delivering excellent service to B2B and B2C clients by addressing inquiries and resolving concerns regarding water filtration products.

Salary

Base: $17.35 - $21.90 per hour; Bonus/Equity: Not specified; Benefits: Medical, dental, retirement, PTO, and educational reimbursement

Skills & Requirements

Must-have

  • High school diploma or equivalent
  • One year customer service experience
  • CRM system proficiency
  • Microsoft Office Suite skills
  • Strong verbal and written communication

Nice-to-have

  • Bachelor's degree in related field
  • Familiarity with water quality standards
  • Knowledge of filtration technologies
  • Experience in environmental services industry
  • Ability to explain technical concepts clearly

Key Requirements

  • High school diploma required
  • Minimum one year high-volume customer service experience
  • Proficiency in CRM and Microsoft Office applications

Work Rights

Not specified

Tailored Resume

Cover Letter