Patient Service Representative Clinic - Surgery Orthopedics

Advocate Health

Mequon, Wisconsin, United States
Base: $19.80 - $29.70; bonus/equity: not specified...
Onsite
Create and manage electronic health records
Verify demographic and insurance information
Collect co-pays and patient financial responsibilities
Advocate Health is seeking a full-time Patient Service Representative for their Surgery Orthopedics clinic in Mequon, Wisconsin. The role focuses on patient registration, electronic health record management, and ensuring compliance with healthcare regulations, all while delivering exceptional customer service

Job Summary

  • Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team.
  • Creates a welcoming and professional environment for our patients and visitors by demonstrating extraordinary customer service.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

Match Score: 85

Advocate Health is seeking a full-time Patient Service Representative for their Surgery Orthopedics clinic in Mequon, Wisconsin. The role focuses on patient registration, electronic health record management, and ensuring compliance with healthcare regulations, all while delivering exceptional customer service.

Salary

Base: $19.80 - $29.70; Bonus/Equity: Not specified; Benefits: Eligible

Skills & Requirements

Must-have

  • Create and manage electronic health records
  • Verify demographic and insurance information
  • Collect co-pays and patient financial responsibilities
  • Maintain patient confidentiality (HIPAA)
  • Understand insurance basics and AAH contracts
  • Provide exceptional customer service
  • Handle high-volume workloads with interruptions
  • Proficient computer and typing skills

Nice-to-have

  • Collaborate with clinical staff
  • Assist with patient portal education
  • Arrange patient transportation and interpreter services
  • Proactively communicate process improvement opportunities

Key Requirements

  • High School Diploma or GED
  • No experience required
  • No licensure, registration, or certification required

Work Rights

Not specified

Tailored Resume

Cover Letter