Ctp Case Manager

EML

Sydney, Australia
Not specified; salary reviews included; incentive ...
Fully remote
Claims management experience
Customer service skills
Allied health experience
The role involves managing a portfolio of CTP claims while communicating with claimants and healthcare providers to assist in recovery and return to work

Job Summary

  • The role involves managing a portfolio of CTP claims while communicating with claimants and healthcare providers to assist in recovery and return to work.
  • EML offers full training for this permanent position, meaning no previous case management experience is required to succeed.
  • Employees enjoy flexibility to work from home up to three days per week after completing training, along with comprehensive benefits including paid parental leave.

Matching Summary

The role involves managing a portfolio of CTP claims while communicating with claimants and healthcare providers to assist in recovery and return to work.

Salary

Not specified; Salary reviews included; Incentive scheme available

Skills & Requirements

Must-have

  • Claims management experience
  • Customer service skills
  • Allied health experience
  • Stakeholder engagement
  • Legislative compliance knowledge

Nice-to-have

  • Personal injury scheme experience
  • Empathetic and resilient approach
  • Strong written communication
  • Outcome-focused mindset
  • Willingness to learn

Key Requirements

  • Demonstrated claims management OR customer service OR allied health experience
  • Sydney office location availability
  • Ability to work hybrid schedule post-training

Work Rights

Not specified

Tailored Resume

Cover Letter