Operations Am Team Leader

UPS

Madrid, , ES
Base: competitive salary; bonus/equity: not specif...
People management and coaching
Customer service excellence
Kpi monitoring and continuous improvement
We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion

Job Summary

  • We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion.
  • Manage the staff under your responsibility and coach the team while focusing on excellence in customer service.
  • We offer competitive salary, health insurance, meal card, continuous training, and varied work with opportunities for growth.

Matching Summary

We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion.

Salary

Base: Competitive salary; Bonus/Equity: Not specified; Benefits: Health insurance and meal card

Skills & Requirements

Must-have

  • People management and coaching
  • Customer service excellence
  • KPI monitoring and continuous improvement
  • Resource and schedule planning
  • MS Office user level skills

Nice-to-have

  • Curiosity and willingness to learn
  • Strong communication skills
  • Flexible and analytical problem-solving
  • Experience with night-shift work
  • Occasional travel availability

Key Requirements

  • Vocational Training (Higher Level) or University Degree
  • Intermediate level of English
  • Previous experience in operations
  • Previous experience in team management
  • Availability for night shift schedule 02:00–11:00

Work Rights

Not specified

Tailored Resume

Cover Letter