4+ years application production support experience
Knowledge of unix and windows server environments
Experience with java/j2ee applications
The role involves supporting the team during diagnosis of technical issues and maintaining application availability according to SLAs
Job Summary
The role involves supporting the team during diagnosis of technical issues and maintaining application availability according to SLAs.
Candidates must be flexible to work in shifts and support on-call duties 24/7 while driving complex incident resolution.
The position requires close collaboration with project stakeholders to ensure the integration of new Real-Time Payment Systems into the bank's ecosystem.
Matching Summary
Match Score: 75
The role involves supporting the team during diagnosis of technical issues and maintaining application availability according to SLAs.
Skills & Requirements
Must-have
4+ years application production support experience
Knowledge of UNIX and Windows server environments
Experience with Java/J2EE applications
Proficiency in Oracle, Sybase, MSSQL, PostgreSQL databases
Understanding of WebSphere MQ messaging systems
Familiarity with BMC CTRL-M scheduling tools
Ability to work shifts and on-call 24/7
Nice-to-have
Experience with DevOps configuration management tools
Knowledge of Ansible or Puppet
Strong communication skills for cross-functional teams
Experience with Agile methodology and secure DevOps practices
Background in integration testing and customization
Key Requirements
Minimum 4 years of application and production support experience
Good understanding of ITIL processes
Technical background spanning infrastructure, database, and tools