The Global Client Support & Operations Organization aims to build a global support & operations center of excellence to achieve the highest levels of employee, fan & client satisfaction
Job Summary
The Global Client Support & Operations Organization aims to build a global support & operations center of excellence to achieve the highest levels of employee, fan & client satisfaction.
In this role, you will be responsible for delivering services to support clients’ day-to-day operational needs related to the use of ticketing systems and products.
We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company, and are committed to building a culture where all people can be their authentic selves.
Matching Summary
The Global Client Support & Operations Organization aims to build a global support & operations center of excellence to achieve the highest levels of employee, fan & client satisfaction.
Skills & Requirements
Must-have
Client support for ticketing systems
Manage event lifecycle operations
Maintain client service levels
Product and feature adoption
Salesforce data management
Fluent in Dutch, French, and English
Nice-to-have
Service oriented and organized
Proactive client needs anticipation
Excellent communication and meeting leadership
Identify new operations client opportunities
Curious about TM Operations Products
Team player with proactive support
Key Requirements
Minimum 3 years of significant experience
Direct experience with TM systems and products preferred
Previous Event Support and Box Office experience is a plus
Strong Microsoft Word, PowerPoint and Excel skills
Certain degree of creativity, latitude, and problem solving