Senior Manager, Customer Operations

Integer

Base salary + cash-based incentive program; compre...
10+ years medical device experience
Bachelor's degree in business
Leadership of customer operations team
The Senior Manager provides leadership to the Customer Operations function and is accountable for the performance of the specialist team

Job Summary

  • The Senior Manager provides leadership to the Customer Operations function and is accountable for the performance of the specialist team.
  • This role acts as a site-based customer champion and develops forecasts for the S&OP process while supporting factory direct customers.
  • The company offers a comprehensive benefits package including medical, dental, vision, 401(k) matching, and parental leave.

Matching Summary

The Senior Manager provides leadership to the Customer Operations function and is accountable for the performance of the specialist team.

Salary

Base salary and cash-based incentive program; Comprehensive benefits package including medical, dental, vision; 401(k) plan with company matching

Skills & Requirements

Must-have

  • 10+ years medical device experience
  • Bachelor's degree in business
  • Leadership of customer operations team
  • Strategic direction and business planning
  • Order entry and quoting process management

Nice-to-have

  • Sales and service acumen
  • Experience with Oracle or SAP
  • Ability to read design drawings
  • Strong problem-solving skills
  • Resilience in dynamic environments

Key Requirements

  • Minimum 10 years experience in medical device field
  • Bachelor's degree preferred
  • Knowledge of FDA regulations and ISO certification

Work Rights

Not specified

Tailored Resume

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