Consultant(e) Support Applicatif - Dpi

Daedalus

Artigues-près-Bordeaux, 33, France
Not specified
Sql query skills
Software incident troubleshooting
Ticketing system usage
Dedalus is seeking a Consultant(e) Support Applicatif to enhance the use of their healthcare software solution, DxCare, ensuring customer satisfaction in various locations in France. The ideal candidate will have a background in IT or health, experience in a similar role, and strong relational and problem-solving skills

Job Summary

  • Join Dedalus to make healthcare safer, better and more reliable by supporting the DxCare electronic patient record solution.
  • You will handle client requests, diagnose software incidents, assist clients in product use, and maintain the knowledge base.
  • Dedalus fosters a motivating and inclusive work culture focused on innovation and improving healthcare cooperation worldwide.

Matching Summary

Match Score: 85

Dedalus is seeking a Consultant(e) Support Applicatif to enhance the use of their healthcare software solution, DxCare, ensuring customer satisfaction in various locations in France. The ideal candidate will have a background in IT or health, experience in a similar role, and strong relational and problem-solving skills.

Skills & Requirements

Must-have

  • SQL query skills
  • software incident troubleshooting
  • ticketing system usage
  • client support and advice
  • knowledge base updating

Nice-to-have

  • teamwork and service orientation
  • discretion and confidentiality
  • written and verbal communication
  • experience with DxCare or similar
  • familiarity with ServiceNow

Key Requirements

  • degree in IT or health-related field
  • experience in similar support role
  • professional English proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter