Enterprise, Provisioning And Accounts Representative
Aussie Broadband
Morwell, Victoria, Australia
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Order processing and fulfillment
Customer enquiry case management
Billing and invoicing support
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Aussie Broadband is seeking an Enterprise Provisioning and Accounts Representative to manage the processing and fulfillment of enterprise services, ensuring high-quality customer experiences. The role involves handling customer inquiries related to billing, invoicing, and account management, while promoting a culture of inclusion and diversity.
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Job Summary
This role ensures seamless delivery of enterprise services by accurately processing customer orders across the product portfolio.
The position provides end-to-end support for customer enquiries spanning billing, invoicing, accounts, payments, and disputes.
Employees enjoy benefits including 26 weeks paid parental leave, discounted internet, and a Fitness Passport.
Matching Summary
Match Score: 75
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Aussie Broadband is seeking an Enterprise Provisioning and Accounts Representative to manage the processing and fulfillment of enterprise services, ensuring high-quality customer experiences. The role involves handling customer inquiries related to billing, invoicing, and account management, while promoting a culture of inclusion and diversity.
**
Skills & Requirements
Must-have
Order processing and fulfillment
Customer enquiry case management
Billing and invoicing support
Payment and dispute resolution
Effective phone and email communication
Nice-to-have
General knowledge of telecommunications products
Intermediate Microsoft Word and Excel skills
Experience in call centre environments
Strong problem-solving and analytical thinking
Flexible approach to fast-paced environment
Key Requirements
Experience in similar role
Excellent time management and organisational skills
Previous experience in service delivery or accounts