Directeur Service & Opération H/f Résidentiel Privé Idf
KONE GmbH
Colombes, France
Service operations profitability
Customer retention and satisfaction
Safety and operational excellence
KONE is committed to improving urban mobility by providing innovative, efficient, and eco-efficient solutions for elevators, escalators, and automatic doors
Job Summary
KONE is committed to improving urban mobility by providing innovative, efficient, and eco-efficient solutions for elevators, escalators, and automatic doors.
The role involves managing a team of Service Supervisors, piloting Service activity for profitability, and deploying strategy in line with KONE policies.
KONE France is recognized as a Top Employer, offering opportunities for skill development, career progression, and a healthy, inclusive work environment.
Matching Summary
KONE is committed to improving urban mobility by providing innovative, efficient, and eco-efficient solutions for elevators, escalators, and automatic doors.
Skills & Requirements
Must-have
Service operations profitability
Customer retention and satisfaction
Safety and operational excellence
Financial performance management
Team development and leadership
Nice-to-have
Collaborative working culture
Continuous improvement mindset
Adaptability in transformation
Strong analytical and synthesis skills
Pragmatic problem-solving approach
Key Requirements
Minimum 6 years of experience in operations or maintenance/construction team management
Higher technical education
Experience in industrial services or maintenance sector
Proficiency in safety regulations and customer relations