Help Desk Technical Support - Shift 11:00pm - 7:30am Friday - Tuesday - Secret Or Ts Preferred
General Dynamics IT (GDIT)
Washington, DC, United States
Base: $25.63 - $27.63; bonus/equity: not specified...
Onsite
24x7x365 service desk support
Microsoft office
Ticketing systems
GDIT is seeking a Help Desk Specialist for 24x7x365 service desk support for a Federal customer in Washington, DC
Job Summary
GDIT is seeking a Help Desk Specialist for 24x7x365 service desk support for a Federal customer in Washington, DC.
The candidate will conduct all necessary technical Service Desk support activities to ensure systems are strong, robust, and perform up to standard.
GDIT offers employees a 401K with company match, comprehensive health and wellness packages, and professional growth opportunities including paid education and certifications.
Matching Summary
GDIT is seeking a Help Desk Specialist for 24x7x365 service desk support for a Federal customer in Washington, DC.
Salary
Base: $25.63 - $27.63; Bonus/Equity: Not specified; Benefits: Comprehensive health and wellness packages
Skills & Requirements
Must-have
24x7x365 service desk support
Microsoft Office
Ticketing Systems
Onsite work required
Respond to user requests via phone and email
Nice-to-have
Service desk teams supporting IT services
Ability to resolve technical issues with little oversight
Strong oral and written communication skills
Key Requirements
4+ years of related experience
US Citizenship Required
Ability to obtain a public trust clearance
3 years relevant experience with an Associates degree or in lieu of a degree is acceptable