Bilingual Patient Services Representative (remote, Spanish Speaking)

Pair Team

Stockton, California, US
On-site
Bilingual english/spanish speaking
Telehealth high volume call experience
Remote work from california
Pair Team is a tech-enabled medical group reimagining how Medicaid and Medicare serves underserved populations by delivering whole-person care

Job Summary

  • Pair Team is a tech-enabled medical group reimagining how Medicaid and Medicare serves underserved populations by delivering whole-person care.
  • The Bilingual Patient Services Representative will be responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs.
  • This position primarily allows for remote work, with 2-3 times a month on-site visits in the community alongside a fellow PairMate.

Matching Summary

Pair Team is a tech-enabled medical group reimagining how Medicaid and Medicare serves underserved populations by delivering whole-person care.

Skills & Requirements

Must-have

  • Bilingual English/Spanish speaking
  • Telehealth high volume call experience
  • Remote work from California

Nice-to-have

  • Culturally fluent
  • Relationship-based strategies
  • Whole-person care model

Key Requirements

  • 3+ years general work experience
  • Physically located in California
  • Bilingual English/Spanish
  • Telehealth experience
  • Strong understanding of cultural fluency

Work Rights

Not specified

Tailored Resume

Cover Letter