Miss: It Customer Support Analyst (contingency Hire)

KELLOGG BROWN & ROOT PTY

Baghdad, Iraq
**
It systems installation and maintenance
Network infrastructure troubleshooting
Help desk support for staff
** KBR is seeking an IT Customer Support Analyst for a contingency hire role located in Baghdad, Iraq, to support the U.S. Department of State's operations. The position involves planning, installing, troubleshooting, and maintaining IT systems and providing help desk support within an austere environment. **

Job Summary

  • The MISS program supports the U.S. Department of State’s operations in Iraq by providing comprehensive base operations and advisory services.
  • As an IT Customer Support Analyst, you will support the Embassy network, assist users with IT equipment, and maintain network infrastructure at the Baghdad Embassy Compound.
  • KBR offers competitive lifestyle benefits including medical, dental, life insurance, and supports career advancement through professional training and development.

Matching Summary

Match Score: 75

** KBR is seeking an IT Customer Support Analyst for a contingency hire role located in Baghdad, Iraq, to support the U.S. Department of State's operations. The position involves planning, installing, troubleshooting, and maintaining IT systems and providing help desk support within an austere environment. **

Skills & Requirements

Must-have

  • IT systems installation and maintenance
  • Network infrastructure troubleshooting
  • Help desk support for staff
  • Computer imaging and deployment
  • Microsoft Office suite proficiency
  • Hardware and software configuration
  • Copper and fiber optic network maintenance

Nice-to-have

  • Cross-cultural sensitivity
  • Experience in austere OCONUS environments
  • Multi-national workforce collaboration
  • Strong organizational and time management skills
  • Expert communication skills
  • Ability to adapt to changing priorities

Key Requirements

  • U.S. citizenship required
  • Secret Security clearance eligibility and maintenance
  • 2-year Technical School in IT or related field
  • Minimum 2 years LAN Systems administration experience
  • Advanced Microsoft Office training
  • Valid Driver’s License and passport with 12 months validity
  • Experience in austere OCONUS environments
  • Completion of 5-day WOW training course as needed

Work Rights

Must have US citizenship

Tailored Resume

Cover Letter