Customer Relationship Executive

RELX

Not specified; not specified; generous holiday all...
B2b environment experience
Microsoft applications proficiency
Billing and invoice handling
The primary responsibility is to provide an excellent customer experience for existing customers through constant collaboration with sales teams and internal stakeholders

Job Summary

  • The primary responsibility is to provide an excellent customer experience for existing customers through constant collaboration with sales teams and internal stakeholders.
  • This role serves as the direct point of contact for customers, handling queries related to billing, product configurations, and user access while ensuring data accuracy in the CRM system.
  • The position offers a comprehensive benefits package including health screening, private medical benefits, a contributory pension scheme, and various wellbeing programs.

Matching Summary

The primary responsibility is to provide an excellent customer experience for existing customers through constant collaboration with sales teams and internal stakeholders.

Salary

Not specified; Not specified; Generous holiday allowance; Health screening; Private medical benefits; Pension scheme; Share option scheme; Travel Season ticket loan; Electric Vehicle Scheme; Dental Insurance; Maternity/paternity leave; Employee Assistance Programme; RECARES days; Learning resources; Employee discounts

Skills & Requirements

Must-have

  • B2B environment experience
  • Microsoft applications proficiency
  • Billing and invoice handling
  • CRM data hygiene management
  • Legal document review skills

Nice-to-have

  • Cross-functional collaboration
  • Process improvement mindset
  • Strong administrative background
  • Customer-first approach
  • Detail-oriented work ethic

Key Requirements

  • Past experience in B2B environment
  • Proficient in Microsoft applications
  • Strong administrative background

Work Rights

Not specified

Tailored Resume

Cover Letter