Manager, Change Management

McDonald's US

Base: $115,872.00 - $144,840.00 py; bonus/equity: ...
**
5+ years enterprise transformation experience
Structured change management methodologies
Stakeholder analysis and impact assessments
** McDonald's is seeking a Manager of Change Management to lead transformation initiatives within their Enterprise Service Management (ESM) Program. The role involves driving employee readiness and adoption of new service delivery standards, ensuring effective change management practices are applied across the organization. **

Job Summary

  • The role leads a core change workstream for the Enterprise Service Management Program to standardize service delivery across McDonald's global operations.
  • Candidates will drive readiness, adoption, and measurement of transformation initiatives using data-driven insights to identify risks and accelerate value realization.
  • McDonald's offers outstanding benefits including a sabbatical program, tuition assistance, flexible work arrangements, and eligibility for bonus and long-term incentives.

Matching Summary

Match Score: 75

** McDonald's is seeking a Manager of Change Management to lead transformation initiatives within their Enterprise Service Management (ESM) Program. The role involves driving employee readiness and adoption of new service delivery standards, ensuring effective change management practices are applied across the organization. **

Salary

Base: $115,872.00 - $144,840.00 per year; Bonus/Equity: Eligible for performance bonus and stock/equity grants; Benefits: Health/welfare, 401(k), adoption assistance, educational assistance, flexible work

Skills & Requirements

Must-have

  • 5+ years enterprise transformation experience
  • Structured change management methodologies
  • Stakeholder analysis and impact assessments
  • ServiceNow platform knowledge
  • Global deployment experience

Nice-to-have

  • AI-enabled capabilities understanding
  • Persona-based change planning
  • Process design and data-driven mindset
  • Storytelling capabilities for leadership
  • Experience with regulated environments

Key Requirements

  • Bachelor's degree in Business, HR, or related field
  • 5+ years supporting complex enterprise-scale transformations
  • Proven ability to influence without direct authority

Work Rights

Not specified

Tailored Resume

Cover Letter