Job Summary

• The Analyst will serve as the first responder to troubleshoot and resolve application incidents while driving customer satisfaction.
• This role requires collaborating with internal stakeholders to reduce defects and improve overall product performance.
• Candidates must be willing to join an on-call rotation covering evenings and weekends as necessary.

Matching Summary

Skills & Requirements

Key Requirements

• Bachelor's degree or equivalent experience
• Prior technical system support experience preferred
• Experience with business applications like Word and Excel

Work Rights