Team Lead Retention & Crm (f/m/x)

BRAINEFFECT

Berlin, Germany
On-site
Build world-class retention ecosystem
Own post-purchase customer journey
Maximize customer lifetime value (clv)
You will build a world-class retention ecosystem that turns one-time buyers into lifelong BRAINEFFECT advocates

Job Summary

  • You will build a world-class retention ecosystem that turns one-time buyers into lifelong BRAINEFFECT advocates.
  • Your goal: maximize customer lifetime value (CLV), launch subscription models, and create meaningful, long-term relationships with our customers.
  • We offer 100% ownership, 100% trust and 0% micro management for you and your work style.

Matching Summary

You will build a world-class retention ecosystem that turns one-time buyers into lifelong BRAINEFFECT advocates.

Skills & Requirements

Must-have

  • Build world-class retention ecosystem
  • Own post-purchase customer journey
  • Maximize customer lifetime value (CLV)
  • Launch subscription models
  • Data-driven lifecycle communication
  • Klaviyo and WhatsApp expertise

Nice-to-have

  • Creative brand touchpoints
  • Meaningful long-term relationships
  • Love Brand experience

Key Requirements

  • 5+ years of eCommerce CRM Experience
  • min. 3 years of experience in leading teams
  • Proven track record of launching new revenue streams
  • Deep expertise in Klaviyo and Shopify ecosystem
  • Fluent in German and English
  • Berlin-based

Work Rights

Not specified

Tailored Resume

Cover Letter