Responsable D’acceptation Client / Customer Acceptance Manager

KID-Systeme

Mirabel, Quebec, Canada
Hybrid
Customer log book management
Technical point of contact
Customer relationship management
The Responsable d’Acceptation Client will act as the technical focal point for a given aircraft throughout the process, from pre-integration to ownership transfer

Job Summary

  • The Responsable d’Acceptation Client will act as the technical focal point for a given aircraft throughout the process, from pre-integration to ownership transfer.
  • Key responsibilities include managing customer presentations, handling customer requests, ensuring the quality and timeliness of responses, and maintaining customer confidence through reliable information flow.
  • The company offers attractive financial benefits, work-life balance initiatives including a hybrid work policy, and comprehensive well-being and individual development programs.

Matching Summary

The Responsable d’Acceptation Client will act as the technical focal point for a given aircraft throughout the process, from pre-integration to ownership transfer.

Skills & Requirements

Must-have

  • Customer log book management
  • Technical point of contact
  • Customer relationship management
  • Risk identification and mitigation
  • Final Assembly Line (FAL) knowledge

Nice-to-have

  • Proactive communication
  • Equitable expectation management
  • Cross-functional collaboration
  • Continuous improvement focus

Key Requirements

  • University degree in engineering or aeronautical maintenance
  • Minimum 10 years of experience in the industry
  • Proficiency in quality codes and industrial stakes
  • Excellent communication and customer relationship expertise
  • Fluent English and local language proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter