Etic, Service Desk - Graduate Program

PwC

Cairo, Egypt
Experience in it service desk
Understanding of itsm processes
Strong communication and problem-solving skills
At PwC, our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions

Job Summary

  • At PwC, our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions.
  • This role provides day-to-day IT operational support across enterprise systems.
  • Operations Management is part of our Managed Service Delivery Tower, ensuring a reliable, efficient, and user-focused service experience.

Matching Summary

At PwC, our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions.

Skills & Requirements

Must-have

  • Experience in IT service desk
  • Understanding of ITSM processes
  • Strong communication and problem-solving skills

Nice-to-have

  • Customer-focused mindset
  • Experience with ServiceNow
  • Attention to detail

Key Requirements

  • Experience in an IT support role
  • Good understanding of ITSM processes

Work Rights

Not specified

Tailored Resume

Cover Letter