Medicaid Operational Support Team Representative

North Carolina Department of Health and Human Services

Base: $57,983 - $101,470; recruitment range: $57,9...
Fully remote
Medicaid program oversight
Nc fast system support
Management consultation skills
The OST Representative provides oversight of county Medicaid program administration and ensures benefits are issued timely and accurately through the NC FAST system

Job Summary

  • The OST Representative provides oversight of county Medicaid program administration and ensures benefits are issued timely and accurately through the NC FAST system.
  • This position involves management consultation, program compliance enforcement, training delivery, and support for NC FAST system users across state and county agencies.
  • The State of North Carolina offers comprehensive benefits including health insurance, retirement plans, paid leave, and paid parental leave for eligible employees.

Matching Summary

The OST Representative provides oversight of county Medicaid program administration and ensures benefits are issued timely and accurately through the NC FAST system.

Salary

Base: $57,983 - $101,470; Recruitment Range: $57,983 - $74,939; Benefits: Comprehensive state benefits including health insurance and retirement plans

Skills & Requirements

Must-have

  • Medicaid program oversight
  • NC FAST system support
  • Management consultation skills
  • Program compliance monitoring
  • Training development and delivery
  • Customer service principles
  • Resource management methodology

Nice-to-have

  • Mediation and arbitration strategies
  • Adult learning principles
  • Verbal and written communication skills
  • Supervisory and coaching techniques
  • Problem analysis and corrective planning

Key Requirements

  • Master's degree and 4 years experience or Bachelor's degree and 6 years experience
  • Knowledge of Medicaid program policies and regulations
  • Ability to complete criminal background check
  • Experience with management and communications skills
  • Ability to receive NC FAST training

Work Rights

Not specified

Tailored Resume

Cover Letter