Full client lifecycle ownership from pre-sale to onboarding
Defining scalable processes in fast-moving environments
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Jobgether is seeking a Director of Customer Success & Implementation for a partner company in the United States. This hands-on leadership role focuses on managing the full client lifecycle within a dynamic SaaS setting, emphasizing customer outcomes and cross-functional collaboration.
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Job Summary
This leadership role sits at the intersection of customer success, implementation delivery, and cross-functional execution within a fast-scaling SaaS environment.
You will be responsible for owning the full client lifecycle, from pre-sale solutioning and onboarding through implementation and long-term account success.
The role requires a strong builder mindset as you define and operationalize scalable processes across a previously evolving function.
Matching Summary
Match Score: 75
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Jobgether is seeking a Director of Customer Success & Implementation for a partner company in the United States. This hands-on leadership role focuses on managing the full client lifecycle within a dynamic SaaS setting, emphasizing customer outcomes and cross-functional collaboration.
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Skills & Requirements
Must-have
Leadership of blended customer success team
Full client lifecycle ownership from pre-sale to onboarding
Defining scalable processes in fast-moving environments