Team Leader

Eml

Melbourne, Victoria, Australia
Not specified; generous discounts from over 350 re...
Fully remote
Strong technical experience in victorian worker's compensation scheme
Previous experience as a technical specialist in claims
Proven track record developing technical capability
This role involves leading a high-performing team of Technical Specialists to ensure the highest levels of technical capability and service delivery

Job Summary

  • This role involves leading a high-performing team of Technical Specialists to ensure the highest levels of technical capability and service delivery.
  • The position requires ensuring team members achieve performance targets while fostering a collaborative and customer-centric operating model.
  • EML offers comprehensive benefits including up to 16 weeks paid parental leave, flexible work arrangements, and access to a corporate wellbeing program.

Matching Summary

This role involves leading a high-performing team of Technical Specialists to ensure the highest levels of technical capability and service delivery.

Salary

Not specified; Generous discounts from over 350 retailers; Entitlement to annual company incentive scheme plus salary reviews

Skills & Requirements

Must-have

  • Strong technical experience in Victorian worker's compensation scheme
  • Previous experience as a technical specialist in claims
  • Proven track record developing technical capability
  • Experience managing relationships with competing stakeholders
  • Exceptional problem solving and strategic thinking skills

Nice-to-have

  • People management skills including team building and coaching
  • Change management experience
  • Service-orientated approach focused on early intervention
  • Commitment to continuous improvement and innovation

Key Requirements

  • Mandatory strong technical experience within Victorian worker's compensation scheme
  • Previous experience as a technical specialist in worker's compensation claims
  • Proven track record in developing technical capability across claims segments

Work Rights

Not specified

Tailored Resume

Cover Letter