Financial Services Contact Center Team Lead

SS&C Technologies

Braintree, MA, USA
Hybrid
Contact center experience
Customer-focused approach
Mutual funds transaction processing
SS&C Technologies is seeking a Financial Services Contact Center Team Lead for a hybrid position based in Braintree, MA, or Kansas City, MO. The ideal candidate will have contact center experience, preferably in a leadership or senior agent role, and will be responsible for providing transaction processing services and innovative solutions for customers

Job Summary

  • SS&C is a leading financial services and healthcare technology company.
  • The role involves guiding team members and providing innovative solutions to customers.
  • Employees enjoy a hybrid work model and various benefits including flexible time off.

Matching Summary

Match Score: 85

SS&C Technologies is seeking a Financial Services Contact Center Team Lead for a hybrid position based in Braintree, MA, or Kansas City, MO. The ideal candidate will have contact center experience, preferably in a leadership or senior agent role, and will be responsible for providing transaction processing services and innovative solutions for customers.

Skills & Requirements

Must-have

  • Contact Center Experience
  • Customer-focused approach
  • Mutual funds transaction processing

Nice-to-have

  • Diverse and dynamic team culture
  • Proactive problem-solving skills
  • Collaboration and accountability

Key Requirements

  • High school degree
  • 4 years of related experience
  • Senior agent or team lead capacity preferred

Work Rights

Not specified

Tailored Resume

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