Insomniac - Beyond Wonderland Chicago 2026 Seasonal Ground Control / Headliner Experience Festival Team Member

Live Nation Entertainment

Chicago, IL, United States
Base: $16.60-$20.00 usd hourly; bonus/equity: not ...
Exceptional customer service skills
Ability to operate two-way radios
Work under pressure in stressful environments
Insomniac produces innovative, immersive music festivals with state-of-the-art lighting, pyrotechnics, and sound design that captivate and inspire fan interaction

Job Summary

  • Insomniac produces innovative, immersive music festivals with state-of-the-art lighting, pyrotechnics, and sound design that captivate and inspire fan interaction.
  • The role involves welcoming attendees, providing directional support, assisting distressed individuals, and responding to emergency calls to ensure a high-quality Headliner experience.
  • Insomniac strongly supports equal employment opportunity and reasonable accommodations to create an inclusive and thriving work environment.

Matching Summary

Insomniac produces innovative, immersive music festivals with state-of-the-art lighting, pyrotechnics, and sound design that captivate and inspire fan interaction.

Salary

Base: $16.60-$20.00 USD hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Exceptional customer service skills
  • Ability to operate two-way radios
  • Work under pressure in stressful environments
  • Ability to stand for long periods
  • Ability to lift up to 20lbs
  • Patrol event zones and assist attendees
  • De-escalate unpleasant situations

Nice-to-have

  • Energetic and focused personality
  • Passion for dance culture
  • Ability to memorize event information
  • Willingness to travel frequently
  • Ability to work in loud and busy environments

Key Requirements

  • Customer service-related work experience preferred
  • Experience using radios required
  • Must be able to stand for up to four hours
  • Must be able to lift up to 20lbs
  • Must be authorized to work in the U.S. without sponsorship

Work Rights

Must have work authorization in the U.S. without sponsorship

Tailored Resume

Cover Letter