Insomniac - Beyond Wonderland Chicago 2026 Seasonal Ground Control / Headliner Experience Festival Team Member
Live Nation Entertainment
Chicago, IL, United States
Base: $16.60-$20.00 usd hourly; bonus/equity: not ...
Exceptional customer service skills
Ability to operate two-way radios
Work under pressure in stressful environments
Insomniac produces innovative, immersive music festivals with state-of-the-art lighting, pyrotechnics, and sound design that captivate and inspire fan interaction
Job Summary
Insomniac produces innovative, immersive music festivals with state-of-the-art lighting, pyrotechnics, and sound design that captivate and inspire fan interaction.
The role involves welcoming attendees, providing directional support, assisting distressed individuals, and responding to emergency calls to ensure a high-quality Headliner experience.
Insomniac strongly supports equal employment opportunity and reasonable accommodations to create an inclusive and thriving work environment.
Matching Summary
Insomniac produces innovative, immersive music festivals with state-of-the-art lighting, pyrotechnics, and sound design that captivate and inspire fan interaction.
Salary
Base: $16.60-$20.00 USD hourly; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Exceptional customer service skills
Ability to operate two-way radios
Work under pressure in stressful environments
Ability to stand for long periods
Ability to lift up to 20lbs
Patrol event zones and assist attendees
De-escalate unpleasant situations
Nice-to-have
Energetic and focused personality
Passion for dance culture
Ability to memorize event information
Willingness to travel frequently
Ability to work in loud and busy environments
Key Requirements
Customer service-related work experience preferred
Experience using radios required
Must be able to stand for up to four hours
Must be able to lift up to 20lbs
Must be authorized to work in the U.S. without sponsorship
Work Rights
Must have work authorization in the U.S. without sponsorship