Customer Journey Expert/business Analyst For Global Fraud @ing Hubs Romania

224

Bucharest, Romania
Hybrid
5+ years banking industry experience
Global stakeholder leadership skills
Translation of regulations to requirements
ING Hubs Romania is seeking a Customer Journey Expert/Business Analyst for its Global Fraud team, focusing on Authentication & Consent. The role involves acting as a senior business counterpart to IT delivery teams, shaping global standards, and driving execution of fraud prevention capabilities

Job Summary

  • The role involves acting as a senior business counterpart for IT delivery teams while driving global standardization of fraud prevention capabilities.
  • Candidates must translate EU and local regulations into actionable requirements aligned with internal compliance and audit expectations.
  • The position offers the opportunity to lead complex global change initiatives end-to-end within a newly established Authentication & Consent team.

Matching Summary

Match Score: 85

ING Hubs Romania is seeking a Customer Journey Expert/Business Analyst for its Global Fraud team, focusing on Authentication & Consent. The role involves acting as a senior business counterpart to IT delivery teams, shaping global standards, and driving execution of fraud prevention capabilities.

Skills & Requirements

Must-have

  • 5+ years banking industry experience
  • Global stakeholder leadership skills
  • Translation of regulations to requirements
  • API design knowledge
  • Product backlog prioritization

Nice-to-have

  • Review technical sequence diagrams
  • Master's degree in relevant field
  • Proactive mindset and self-organization
  • Experience with global change initiatives

Key Requirements

  • 5+ years experience in banking industry
  • Strong analytical and logical thinking skills
  • Fluency in English language required

Work Rights

Not specified

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