SumUp is seeking a Customer Support Agent fluent in French and English to join their team in Barcelona, Spain. The role involves assisting French-speaking merchants with their inquiries, providing exceptional customer service, and contributing to team efforts in a fast-paced, collaborative environment
Job Summary
You will be the voice of SumUp for French-speaking merchants, helping entrepreneurs solve problems and grow their businesses.
The role involves managing customer requests efficiently through calls, emails, and chats across topics like Banking and Invoicing.
Employees receive a dedicated €2,000 annual learning and development budget plus a 30-day sabbatical after 3 years.
Matching Summary
Match Score: 85
SumUp is seeking a Customer Support Agent fluent in French and English to join their team in Barcelona, Spain. The role involves assisting French-speaking merchants with their inquiries, providing exceptional customer service, and contributing to team efforts in a fast-paced, collaborative environment.
Skills & Requirements
Must-have
Fluent in French and English (C1 or above)
On-site work in Barcelona HQ
Rotating schedule flexibility
Nice-to-have
Passionate about helping people
Curious and eager to learn
Comfortable in fast-paced environment
Key Requirements
Fluency in French and English at C1 level or higher