Senior Technical Account Manager

Island Work Transitions Inc

Warsaw, Poland
Base: zł193,800 pln - zł290,600 pln; bonus/equity:...
Fully remote
Technical account management
Saas solution management
Customer relationship management
The TAM team provides a proactive and personalized support experience for customers that require a higher level of engagement

Job Summary

  • The TAM team provides a proactive and personalized support experience for customers that require a higher level of engagement.
  • The Technical Account Manager will develop and maintain close relationships with a strategic group of implementing and production customers.
  • In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul.

Matching Summary

The TAM team provides a proactive and personalized support experience for customers that require a higher level of engagement.

Salary

Base: zł193,800 PLN - zł290,600 PLN; Bonus/Equity: May be eligible for Workday Bonus Plan or role-specific commission/bonus, annual refresh stock grants; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Technical Account Management
  • SaaS solution management
  • Customer relationship management
  • Escalated issue resolution
  • Workday product expertise

Nice-to-have

  • Sun-drenched optimism and drive
  • Courageous collaborators
  • Curious minds
  • Empathy and shared enthusiasm

Key Requirements

  • 7+ years of experience in product support, customer success, account management or consulting
  • 5+ years of experience managing complex SaaS solution
  • Fluent spoken and written English
  • BS or MS in a Technical Degree or equivalent experience

Work Rights

Not specified

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