As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction—whether over the phone or in person—results in a positive and memorable impression
Job Summary
As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction—whether over the phone or in person—results in a positive and memorable impression.
CSR Responsibilities: Understands, communicates, and properly prioritizes scheduled appointments, client education, and lobby triage by vaccine, wellness, parasite, and retail needs to ensure an efficient and productive schedule and daily workflow.
At AmeriVet, we’re committed to your growth, development, well-being, and success.
Matching Summary
As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction—whether over the phone or in person—results in a positive and memorable impression.
Skills & Requirements
Must-have
Professional and friendly phone etiquette
Ability to prioritize and complete tasks
Excellent customer service skills
Computer efficiency
Detail-oriented
Nice-to-have
Empathize with clients
Remain calm in emergencies
Create a welcoming environment
Key Requirements
HS Diploma or educational equivalent
One year of customer service experience
Experience with Veterinary Electronic Medical Records