Senior, Desktop/end User Support Engineer

CarePlus Health Plans Inc

Nashville, Tennessee, US
Base: $80,900 - $110,300 py; bonus: eligible for i...
5+ years desktop support experience
On-site presence in nashville tn
Break/fix for endpoints and mobile devices
This on-site role is responsible for delivering exceptional technical support to associates ensuring a seamless technology experience within the Nashville corporate office

Job Summary

  • This on-site role is responsible for delivering exceptional technical support to associates ensuring a seamless technology experience within the Nashville corporate office.
  • The successful candidate will maintain technology standards across the office including conference rooms, networking, digital signage, and shared devices.
  • Humana offers competitive benefits including medical, dental, vision, 401(k) retirement savings, and paid time off to support whole-person well-being.

Matching Summary

This on-site role is responsible for delivering exceptional technical support to associates ensuring a seamless technology experience within the Nashville corporate office.

Salary

Base: $80,900 - $110,300 per year; Bonus: Eligible for incentive plan based on performance; Benefits: Medical, dental, vision, 401(k), PTO, parental leave

Skills & Requirements

Must-have

  • 5+ years desktop support experience
  • On-site presence in Nashville TN
  • Break/fix for endpoints and mobile devices
  • Conference room equipment maintenance
  • Network infrastructure troubleshooting

Nice-to-have

  • Proactive issue resolution skills
  • Polished communication abilities
  • Independent work capability
  • Strategic departmental influence
  • Passion for technology improvement

Key Requirements

  • 5+ years of Desktop/End User Support experience
  • Must reside within commutable distance to Nashville TN
  • Experience resolving escalated technical problems

Work Rights

Not specified

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