Assistant Vice President - Auto Claims

Aviva Insurance Direct

Ontario, Canada
Base: $140,000 to $180,000; bonus/equity: eligible...
Hybrid
5-7 years senior leadership experience
7-10 years technical file handling
Multi-line claims expertise
Aviva Insurance Direct is seeking an Assistant Vice President for their Auto Claims team in Ontario and Quebec. The role focuses on enhancing customer experience, operational leadership, and managing claims processes while promoting a collaborative and inclusive work culture

Job Summary

  • This role provides strategic and operational leadership for Auto Claims across Ontario and Quebec while ensuring the best customer experience.
  • The position requires using data to drive performance improvements, manage operational risks, and oversee financial outcomes including indemnity reserves.
  • Candidates will benefit from a competitive salary range of $140,000 to $180,000, a hybrid flexible work model, and comprehensive wellness programs.

Matching Summary

Match Score: 85

Aviva Insurance Direct is seeking an Assistant Vice President for their Auto Claims team in Ontario and Quebec. The role focuses on enhancing customer experience, operational leadership, and managing claims processes while promoting a collaborative and inclusive work culture.

Salary

Base: $140,000 to $180,000; Bonus/Equity: Eligible for annual bonus and share plan; Benefits: Retirement savings, health benefits, personal wellness, volunteer opportunities

Skills & Requirements

Must-have

  • 5-7 years senior leadership experience
  • 7-10 years technical file handling
  • Multi-line claims expertise
  • Auto Physical Damage knowledge
  • Data-driven performance management
  • Financial oversight of indemnity reserves

Nice-to-have

  • Passion for continuous improvement
  • Collaborative outcomes-focused relationships
  • Strong oral and written communication skills
  • Experience with enterprise-wide initiatives
  • Commitment to employee development

Key Requirements

  • Post-secondary degree required
  • CIP/FCIP professional qualification
  • 7-10 years technical file handling experience
  • 5-7 years senior level leadership experience
  • Experience in Operational or Call Centre environment

Work Rights

Not specified

Tailored Resume

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