Front Office Patient Financial Representative Urology Clinic
Banner Health
Tucson, Arizona, US
Insurance eligibility verification
Patient registration and data entry
Patient liability collection
This role serves as the welcoming face of the Urology Clinic while coordinating seamless patient flow from phone call to check-in
Job Summary
This role serves as the welcoming face of the Urology Clinic while coordinating seamless patient flow from phone call to check-in.
The position requires verifying insurance coverage, collecting patient liability, and providing financial guidance to maximize medical service reimbursement.
Candidates must be able to manage multiple tasks simultaneously in a high-volume environment while maintaining accurate records and compliance.
Matching Summary
This role serves as the welcoming face of the Urology Clinic while coordinating seamless patient flow from phone call to check-in.
Skills & Requirements
Must-have
Insurance eligibility verification
Patient registration and data entry
Patient liability collection
Appointment scheduling and coordination
Cash drawer balancing and reconciliation
Nice-to-have
Experience with Banner Health systems
Previous cash collections experience
Strong interpersonal communication skills
Ability to work in fast-paced environment
Knowledge of healthcare financing resources
Key Requirements
High school diploma or GED
One or more years of patient financial services experience
Arizona Fingerprint Clearance Card (if applicable to behavioral health setting)